Keeping Found Things Found™
Publications & Presentations
Better to Organize Personal Information by Folders Or by Tags?: The Devil is in the Details
- Andrea Civan
Medical Education and Biomedical Informatics, University of Washington, Seattle, Washington 98195
andreah@u.washington.edu
- William Jones
The Information School, University of Washington, Seattle, Washington 98195
williamj@u.washington.edu
- Predrag Klasnja
The Information School, University of Washington, Seattle, Washington 98195
klasnja@u.washington.edu
- Harry Bruce
The Information School, University of Washington, Seattle, Washington 98195
harryb@u.washington.edu
-
- People can organize information items by placing them into folders or by tagging them with labels. Over the years there has been considerable discussion on the relative merits of folders vs. labels. But there is relatively little empirical data directly comparing people’s experiences with each model of organization on comparable sets of information.. We compared participants’ experiences organizing information with both folders and labels over time. Results indicate that each model has its strengths and weaknesses when assessed with respect to basic activities of personal information management (PIM) such as keeping, organizing and re-finding. Results afford a deeper, more detailed understanding of each model in practice. This understanding is achieved by engaging participants in an active, “hands-on” comparison of models over a period of time. Study results point to syntheses in tool support for organizing information that might combine strengths of folders and labels while avoiding the inadvertent introduction of weaknesses from these models.
- Paper to be presented at the 68th Annual Meeting of the American Society for Information Science and Technology (ASIST 2008), Columbus, OH. Work described was made possible by an award from Google.
